Ordering Floor Lamps

Ordering Floor Lamps

Orders can be placed on line or by phone at 978.369.3000.

All orders are entered the day they are placed and a copy of your sales order will be emailed to you for your reference. Lead times will be noted on the sales order. All in stock items will ship within 7 – 10 business days.

Please inspect your shipment immediately upon arrival. If a lamp, lampshade or fixture appears damaged in transit, contact us at 978.369.3000 or by emailing us at support@concordlampandshade.com within 24 hours of arrival and retain all packing material for the carrier claim inspection.

We will arrange the replacement order as quickly as possible. If your order was placed by phone through our store, please contact us at 978.369.3000.

Custom orders – please call us directly to discuss placing a custom order. Custom orders include any specification that differs from the description on line – such as changing a lampshade or modifying a socket or switch.  We are happy to assist you in discussing custom capabilities and obtaining quotes with estimated lead times. All custom orders are non-returnable.

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